Genesis Customer Testimonials
UPDATE: 3-31-23 We also had a fantastic service experience here. Ryan was exceptional, contacting us right away and walking us through the process of diagnosis, getting the parts and the repair. He was very professional and straightforward, not over-promising and focusing on realistic expectations. The communication was great, he called and texted so we always knew where they were at in the process. The repair was completed within the timeline he set and the return of the loaner and pickup of our GV80 was easy and efficient. The car was washed and ready for pick up. Overall, we couldn'...
Excellent!! Thoughtful…Professional..Honest
The service manager Ryan is awesome! Thank you Ryan and everyone at Genesis of Golden for restoring my faith in the Genesis brand. If you're considering purchasing a Genesis do yourself a favor and purchase at this dealership. Stay as far away as you can from Mcdonald Hyundai.
A fantastic dealership full of people that care. My wife and I were traveling, hundreds of miles from home, when our car had a mechanical issue and was towed to Genesis of Golden. It was a rough day, to say the least. From the moment we arrived at the dealership, even though we had no prior relationship with them, we felt welcome. From the service technician, Jarrod, who met us at the tow truck to assure us they would get the problem resolved, to the GM, Christian, who took the time to meet with us on a busy Saturday afternoon. ...
Top-notch service department.
They were great I didn’t live in the area and they went above and beyond to help me all threw text messages and got me into the car I wanted. Would recommend. Every response was fast.
Our Genesis sale person Jose Valladares was great. He was pleasant, knowledgeable, answered all of our questions. No pressure, no upsell at Genesis of Golden. Thank You.
Amazing experience with Jose and the crew at Genesis of Golden. I had no idea buying a car could be so much fun and stress-free. I’m proud to own a new Genesis and so glad I bought it here.
We looked at a Genesis GV70 driving home from the Denver airport. Not only is it the best car of the many we test drove, Jose Valladares (sales) gave us the kind of concierge level experience that clinched our decision! This, despite the fact that Genesis of Golden is a long drive for us. We are very happy with our great new car!
I just purchased a GV-70 from Planet Hyundai and couldn’t have had a better experience. They were upfront with pricing and nothing was hidden. Jose and Christian were very patient with me as I made a selection and took time with me to describe all the incredible features this car had to offer. I would strongly recommend this dealership if looking for a Hyundai or a Genesis
Andrew and the team were awesome to work with. They were friendly and answered every question I had. I would highly recommend Genesis of Golden!
We had a fantastic experience at Genesis of Golden. We worked directly with Christian the manager and he was so pleasant and made the entire process very easy. He was incredibly informative and asked all the right questions to really understand what was a good fit for us. There was no sales pressure or uncomfortable moments. It was really an exceptional customer experience and we would absolutely recommend to anyone looking to purchase a Genesis. We are very excited about our purchase!
Fast, friendly and professional! Had the vehicle on the showroom floor… didn’t attempt to sell something I didn’t want. Pleasure doing business with them!
Great experience getting our GV70, will recommend!
Excellent service and Andrew made sure we were 100% happy. We changed over from Mercedes because of the staff at this dealership. From sales to finance to management, it was amazing! Not to mention we love our GV80!
Excellent experience and easy to make a deal. Quick transaction, Jose Valladares was my sales person, Thanks!
Easy process, friendly service employees and would recommend
Great service and experience! Amazing suv!
Very happy with recent car purchase, left very satisfied with my 2017 Infiniti Q70L. Jose Valladares was more than efficient, knowledgeable, and courteous. Customer service at Planet Hyundai is second to none. I promise you will not leave this appointed. This is not like your typical dealer where they push products and services on you. The whole team is very respectful and kind and they will meet your needs. I am telling all of my friends and family about this dealership for their future car purchases. In fact, I will be returning sooner than later for my next vehicle purchase. ...
Good experience from start to finish with Christian, the GM, Jose Valladares our sales rep and everyone else we worked with along the way
Great sales team and made the entire purchase process easy and straightforward. Jose was wonderful and took time to walk us through features of the new vehicle. The time taken to help us has made the arrival of our new vehicle even more special. A shout out to GM Christian is warranted as well. He’s built a great team and environment for Genesis!
Jose was very busy but very professional and helped us to select a perfect car. The entire Planet Hyundai crew was wonderful - an uncommonly pleasant experience for a dealership!
We worked with Jose over the course of several months to order a vehicle and handle all accompanying documents. He kept us apprised of all parts of the process, making it a point to give us regular updates and answer all questions. He was personable and thoughtful to a tee, the exact opposite of a stereotypical car salesman. I recommend him whole-heartedly to anyone searching for a car here.
Mick is the best! Ordered from out of state and he made the process seamless. Definitely recommend.
We love our new Genesis and could not have been happier with how professional Mick Halsey was in representing Genesis of Golden Mark and Lori
Mick was a wonderful partner while we worked through the sales process. His communication and follows up are outstanding and his ability to treat the customers as a valued friend is such a great quality! I would recommend the dealership and Mick to my most treasured friends and family. Thank you!
Excellent experience. Jose was very knowledgeable and helpful and made the car buying process enjoyable.
Andrew was a great, very helpful, friendly and not pushy!
Customer service changed everywhere after Covid. Not here, this place is wonderful and I felt so welcomed when I walked through the door. I worked with Mick Hasley. His knowledge and customer service was incredible! I definitely recommend this place if you’re looking for a wonderful experience! Cheers!
Mick was great! Hope to buy a genesis in the future!
I just want to say, Mick Hasley is very proficient in explaining the details of all of the vehicles at Planet Hyundai, let alone the luxurious Genesis. He made sure to answer every question asked with exceptional knowledge and patience. I recommend Mick and the quality vehicles at Planet Hyundai to everyone I know. Thank you!
If I could give our sales person Jose 15 stars I would be happy! My experience at the dealership was positive in every aspect. Jose went above and beyond to ensure that I found exactly the right vehicle for my needs. He was knowledgeable about all of the specifications of the Genesis line including the advanced technology that keeps drivers safe while enjoying a luxury driving and riding experience. Plus he was patient, kind and even able to make the process enjoyable for the customer. Thank you so much Jose, and also Christian and John for delivering the finest customer experience.
Hello I have been working with Mick Halsey for several months now trying to locate a specific model and color of Genesis GV70. While we know with the chip shortage this has been no short feat Mick has always kept in touch giving me constant updates and advice. Mick has done a great job and has a customer for life.
Had a great experience with Mick. No pressure and was very positive. Very knowledgeable. Super experience.
Excellent experience buying a new GV80. Professional sales staff and very knowledgeable.
Mick Hasley was wonderful to work with! Got me into the car of my dreams!!! Will definitely be returning for future vehicles! Thank you!
I have always had a great experience working with Mick for my car needs. He’s so personable and honest! Thanks Mick!
I had the best experience I have ever had car shopping at Genesis of Golden. Mick helped me and not only was he extremely helpful and insightful, but he also made it easy and fun! 10/10 will recommend!
Had a great experience with Mick at Genesis. He was super knowledgeable and helped us with all of our questions! Would definitely recommend working with Mick.
Andrew Lutz was our sales representative and Aaron Schnitt was our financial representative. They both were outstanding representatives for the company. We received service with a smile and knowledge and willingness to answer any and all our questions. We will recommend this dealership to all our family and friends.
We were very happy with our experience at Genesis of Golden. Our sales person, Mick Halsey, was wonderful! He was matter-of-fact, honest, responsive, and attentive. Initially, there were no cars available of the type we were looking for. Mick kept in touch with us and let us know the status of cars that were coming in and when one car that came in was available, contacted us right away, which is the one that we purchased. Mick was not high-pressure and “overly confident” like so many car salesman we have had. Genesis of Golden did not require as much money ...
Great experience buying from these folks. Jose Valladares will take good care of you.
Great dealership in Golden. Jose Valladares did an outstanding job explaining the 2023 Genesis G80 3.5 Sport Prestige to me. So good I ended up buying one. Great car and Great Value.
First, I have written less than a handful of reviews on the internet over the past 20 years. But Genesis of Golden (GoG) has stood out for me, thus this review. I worked with the GM at GoG, Christian, on ordering a Genesis VG70 3.5T Sports Prestige all the way to the delivery of the vehicle. I was very impressed with Christian, who was highly professional, providing clear communications and very timely responses to my questions along this journey of ordering to delivery. He and his team have happily spent time with me during the delivery and after – providing me with ...
Very courteous and helpful, Jose was very knowledgeable about all of the vehicles we looked at.
I have finally received the GV70 that I have been waiting for! I’m so excited and amazed with my car from Genesis of Golden, I live in Idaho, I’ve never done a purchase with an out of state dealership. I was extremely nervous and had to trust the people I was working with. My experience with them started out a little “rough”, but after I expressed my issues to my salesman Jose, I Immediately received an email from Christian Storm, the General manager, he provided me two very good options on purchasing a GV70. I picked one of ...
Outstanding experience - best we have ever experienced. Our Sales Rep, Mick Halsey was welcoming - very patient and very knowledgeable -
Mick was AWESOME! So informative and engaging.
Genesis of golden went out of their way to pick me up from the airport and take me to the dealership. Jose Valladares was extremely professional the entire vehicle sale (Online and in store).
Jose has been a great salesman for us, specially as we took our time to learn the vehicle. He is very patient and understanding! Please ask for him!!
If ever need to buy a vehicle, reach out to Jose, he’s great!
Great service and went above and beyond to make it happen.
Mick was excellent with communication and follow up! Go see him! He will help you out!! Also the protection plans are so worth the money.
I had an AMAZING experience purchasing a Genesis GV80 thanks to Mick and the team! It was a stress and pressure free experience and the education provided by Mick was extremely thorough and appreciated!
First time trading in a vehicle and buying a used one, also my first time at this location. Ian Love made this an easy and smooth experience for me. I will be absolutely coming back.
Amazing Service. Ian Love made purchasing a vehicle extremely easy and comfortable.
Took our GV80 back for service a couple times for minor issues. Dealership is top notch. Our best experience with any car dealership ever. Thank you!
My family has bought and serviced 4 Hyundai vehicles here since 2007. We loved this dealership. I recently purchased a 2022 Genesis G70 from Genesis of Arapahoe and was planning on servicing it here as I live close. I got a service light at 6000 miles (which is the G70's service interval) and called them requesting an appointment to get an oil change. They said that the "warning just went off because of the cold and that the interval is 10k miles so the car wouldn't even be eligible till 9k miles". My car reached 9k miles recently and I ...
One of the most professional dealerships I have ever experienced! Competent and knowledgeable staff walked us through our new vehicle and all the paperwork with no up-sale tactics. Thanks to Christian, Jose and John!
This is a good dealership with friendly, honest, and caring people. It was a pleasure to do business with them. They gave me a good value for my trade in, and they didn't mark up the price of the new vehicle. I recommend them highly.
Christian (GM) and his team are on point! Great communication from time of placing GV80 on order to delivery. Genesis of Golden customer experience is leading the way! Thanks Mick Hasley for walking side by side with me thru this process.
(Translated by Google) my favorite job (Original) Mi trabajo favorito
I had no car at all, no trade-in and no transport except for Uber. Late in the day I called a favored dealer, though told by friends that all car lots were empty around Denver. Ian Love talked to me for 2 hours about my needs, and set a meeting time to be picked up at my house. Christian Storm picked me up and took me to Planet Honda. Mr. Love met me with the greatest courtesy, had 7 cars for me to look at and drive and is the most extraordinarily professional and knowledgeable car salesperson I have ever met. I ...
I had a great experience purchasing my new car today. I ordered a GV80 last summer and there were a few hiccups with the manufacturer on the delivery of my special order GV80. General Manager Storm resolved the issues and I was able to get delivery of my car. I am thrilled with the car!! I cannot say enough good things about the dealership and GM Storm for resolving the issues quickly and professionally. My salesman Andrew was also wonderful to work with and gave me detailed instructions on how to use all the features on this amazing car! Thank ...
I had a great experience purchasing my new car today. I ordered a GV80 last summer and there were a few hiccups with the manufacturer on the delivery of my special order GV80. General Manager Storm resolved the issues and I was able to get delivery of my car. I am thrilled with the car!! I cannot say enough good things about the dealership and GM Storm for resolving the issues quickly and professionally. My salesman Andrew was also wonderful to work with and gave me detailed instructions on how to use all the features on this amazing car! Thank ...
Best car buying experience of our lives. Zach was great and Andrew was unbelievable!! Great hire! he would make a great GM -co owner some day. So refreshing after trying to test drive a Genesis in Littleton and they wanted us to qualify and agree to buy before letting us put miles on the vehicle for a test drive. So I left and drove all other cars in that price range, I asked my husband to call your dealership on Saturday before I bought a BMW and your people were fantastic! Andrew sent us on a test drive alone and ...
Excellent service from start the finish! Jose and Andrew took care of the sale getting us just the car we wanted in a short time and Zack was very friendly and helpful with our financing. Top notch experience!
Professional, courteous and easy to deal with. I really enjoyed my transaction With Christian and Andrew
Our experience at Genesis of Golden was exceptional. Michelle's communication with us was friendly and professional, and she had the car ready for our test drive when we arrived. Christian (the general manager!) spent all the time we needed seeking to make our decision the right one for us. We were so impressed with the warmth, professionalism and integrity of this dealership, and recommend them without reservation.
This was my first time experience with Plant Hyundai, I was very pleased with the experience and the results of my experience. Beginning with Michelle who took me even though I was very early to my appointment, she was extremely helpful and knowledgeable of the car I was interested in and help me get the best deal that I could get. The financial center was also very helpful and knowledgeable and took the time to make sure I received the best care! I will refer friends and family when ever I get a chance. When I got home I didn’...
Really easy and not stressful Michelle was great to work with and very friendly i definitely recommend shopping here
Everyone very professional and friendly! Michelle was fantastic to work with, never felt pressured to buy anything throughout the entire process. Christian was very thorough when going over the vehicle during delivery. From getting picked up at the airport in a beautiful Genesis to driving off the lot in my new G70, I could not be happier! Would definitely recommend this dealership to anyone looking for their next vehicle!
If you are in the market for a Genesis or a Hyundai, or even a good clean used car, Planet Hyundai is the place to go. No pressure, just good honest people willing to help you in every way they can. Working with Michelle Tregoning was an absolute joy. She went above and beyond our expectations!! Being novices at all the new gadgets, etc on these new cars, she personally went over all the new applications, etc of our Genesis for over an hour. Where the heck do you find that kind of service?? At PLANET HYUNDAI, that's where. ...
I dealt with Mick Hasley the Genesis Experience Manager. I have to say he is truly a professional. Very kind helpful & most of all not pushy. Which I love about a salesman. He was prompt on responding to my needs & questions. Wish there were more people in the car business like him. If you are shopping for a Genesis. He is the one to talk to Thanks again MICK!
I can’t say enough good things about Michelle and my experience at Genesis of Golden. Living an hour away I wasn’t sure I wanted to drive all the way there to see the GV80, but Michelle sent me a very detailed video of the car and all of its features making it easy to see that I did want to make the drive to take a test drive. She was very knowledgeable and wasn’t pushy at all. It was a very enjoyable experience. If you are considering a Genesis, I highly recommend giving Michelle a call!
These guys are awesome. I had a problem with the Genesis dealership I purchased my 2021 GV80 from not honoring the Valet service they sold me and they stepped in and adopted me without question. Oh how I wish I had purchased it from them in the first place.
Fantastic experience. Knowledgeable and easy.
My purchase of a Genesis GV80 couldn't have been easier. Michelle made the process as smooth as it could be. The entire Genesis of Golden dealership was great to work with. I love my car and am so happy with the purchase.
Mick And Aaron could not have been more prepared, professional, knowledgeable and accommodating. The dealership was extremely busy but their multitasking skills and preparedness made me feel as though they were always sensitive to each person’s needs and time schedule. A top notch experience!
I’m a bit of a high maintenance buyer… I have a lot of questions and can be a little demanding. I’ve been coveting a Genesis for some time, and landed in the hands of Michelle. She was patient with me, texted me updates, and made accommodations for me as needed. We didn’t end up purchasing a Genesis (my husband wanted to wait for the electric next year), but the dealer experience and hand holding by Michelle was enough to ensure we’ll be back when the EV launches.
Our positive experience was with salesperson Michelle T, with Planet Hyundai. We liked our experience so much that leased two new vehicles. Very professional and genuine. Michelle’s great
I meet Mick Hasley the first time I went to Genesis of Golden to see the GV70. He gave me a lot of information about the GV70 and set me and my wife up with a test drive. It was very impressive. We also looked at other brands and dealers to help us decide on the right vehicle for us. After a month of research and a trip to the new car show we decided to look at the GV70 again. Mick was out of town at that time and another salesman helped us. We test drove the GV70 again ...
Our experience was really amazing, truly. Our salesperson, Michelle T, made the whole process seamless, from finding our perfect car to getting us settled with our finance options. We left the dealership feeling so happy and confident in our purchase. Thanks so much to the planet Hyundai team for helping us navigate this decision. With so many options available, it feels so great to work with a team with knowledge and integrity!
Michelle T was very helpful with the new car.
Michelle Tregoning delivered great personal customer service from paper work to handing over the keys to our new car.
Fantastic buying experience at Genesis of Golden! Michelle Tregoning was wonderful, and made the process seamless/easy from start to finish. Love my new Genesis GV70, and would highly recommend Genesis of Golden 🙂
Mick was great