Genesis Customer Testimonials

I strongly recommend Genesis of Golden! Thanks to Lisa and Jose shopping for a new car was a friendly and enjoyable experience. They asked my needs, explained the options in whatever detail I wanted, and offered fair pricing with no hassle bargaining, and no dealer fees. This is so welcoming and unique for a car dealership. My previous Genesis was totaled in an accident and I loved the car - definitely wanted another Genesis. I was happy with the service here and will definitely continue with them.

I was driving my Prius on the highway and realized my tires were pretty low in air. Even though I've taken care of this by myself before, I always get very nervous. I stopped here and a young lady in the service dept. filled my tires with air. She had a good attitude and didn't charge me. Other employees walking by were friendly too.

Quick, efficient, friendly

I've had lots of work done on my car at this dealership, and have been extremely impressed by the professionalism and consideration taken every time I've interacted with this team! They genuinely go the extra mile to make sure their customers are taken care of, and that their needs are met. The entire crew has made me feel very comfortable bringing my car here, and I will continue as long as they are open!

We worked with Aaron Truong when we purchased our Genesis. It was one of the best car buying experiences we have had. He was knowledgeable, patient and very easy to work with.

All the staff is friendly at Genesis of Golden. Aaron, our sales rep was super knowledgeable and helpful in dialing in what we wanted and giving us options—no hard sell, just a desire to put us in the right vehicle that we love. The Genesis brand is top-notch and we ended-up going back again to select a second vehicle—we were Audi people until we found Genesis and we couldn’t be more pleased!

Lisa is the best sales representative you could ask for when buying a car. Extremely helpful with any and all questions

Lisa was very heloful with some challenges I was having with Electrify America. All is good now thanks to her help!

Love the car, but my husband gets to drive it more than I. Seats are wonderful and it handles like a dream! Found the heated steering wheel button driving down town in the bitter cold 🥶 what a pleasure! Only downside is learning all the abilities and fun stuff the car can do! The sales process was relatively easy, considering it was in a trailer. 👍 The car is wonderful and we will enjoy its luxury for years!

Lisa and Jose are great. Answered all my questions. Very personable.

I just bought my new Genesis GV70 yesterday. We had a great experience with Lisa! She made sure we got to look at several different options and interiors. She also encouraged us to drive different trim packages and we LOVE what we ended up with. Lisa took the time to show me all the features of my new car, and I'm super excited to start using them. Thank you Lisa for the great sales experience!


Aaron was fantastic! He found the car I wanted, got it here timely, and cut me a deal. Will do business again. Great experience here and with Aaron, when the other Genesis dealer in town couldn’t have been less interested in finding me the Genesis I wanted. 10/10

They were great. They were very authentic in how they sold the cars. No pressure what so ever. They let the car sell it self. Aaron was laid back and kept moving the selling process forward. Which I appreciated. He stayed very much on purpose. The closing was easy and fun. You have a great team in Golden

I purchased a new GV70 from Arron that was in transit. They were very fair with the value of my trade in and sent me home with an almost new loaner until mine arrived. The experience was fast, simple and timely. They do suggest many additional coverages with the financing, but when I said no there was no pressure. Over all, very good purchase experience.

I’ve been searching for a new car for several months and visited multiple dealerships during that time. I had some negative experiences at those dealerships, but my experience at Genesis of Gold was great. The pricing was transparent, and I was provided with all the information I needed to make an informed decision without any pressure. Aaron was especially helpful and professional, making the entire process smooth and stress-free.

Our process was so quick and easy. Walked out with a car I’m absolutely obsessed with thanks to the team at this location.

Genesis of Golden was an absolutely pleasant experience from start to finish. I worked with Lisa and it was Christmas Eve but she was so helpful in getting us set up in a new vehicle. Even with how busy it was, Lisa was awesome and made sure that I got all my questions answered and that I wasn’t just sitting around waiting as one tends to do at dealerships. I would 100% do business here again, it was the least stressful car buying process I’ve ever been through. Would absolutely recommend

I highly recommend Genesis of Golden. Our sales consultant, Lisa, did an outstanding job of keeping us informed of incoming vehicles. Once one that met our criteria arrived, Lisa, Christian, and Jose made sure the purchasing experience was flawless.


Great Service and conversation. Was helpful with concerns I had outside of appointment scope and felt heard.

They do not beat around the bush at this Dealership. Andrew was a great sales person. Jose and Christian make sure that you are properly taken care of as well. Ryan ensures you receive nothing. It top notch service when needed. The price you see is the price you pay. I’ve purchased 2 Genesis from Golden and will go back again in the future.

I recently had my GV70 serviced at the Genesis of Golden service department, and I couldn’t be more impressed. The level of detail and thoroughness in their service was outstanding. Ryan and Jovan provided exceptional customer service, keeping me informed every step of the way and ensuring all my concerns were addressed. Their professionalism and friendly approach made the entire process seamless and stress-free. Highly recommend this team for anyone looking for top-notch care for their Genesis vehicle!

Great service department, I took my GV70 last Thursday for some repair and regular maintenance, the service team was really quick and efficient, they helped me right away and also gave me an accurate wait time as to when the car was going to be done, thank you for the great experience




Jovan was super communicative. Great service

Excellent service!

I really enjoyed my experience at Genesis of Golden. The sales team was very easy to work with and offered a lot of options for test drives and financing.

From the moment I met Lisa Stanley, I knew I was in for a great car-buying experience. She was not just a sales representative, but a truly personable professional who made the entire process both informative and enjoyable. Her friendly demeanor and sense of humor immediately put me at ease, transforming what can often be a stressful experience into a pleasant interaction. Lisa's expertise was evident as she thoroughly explained all the vehicle's features. She took the time to walk me through each detail, ensuring I understood how to use and appreciate the car's capabilities. What stood ...

The guys go above and beyond to make you feel special. Timely service to my car, a wash and a vacuum. And they are so sweet! I will never go anywhere else because of this amazing team


Lisa was really helpful and made for an awesome experience buying my first Genisis!

Genesis of Golden was great! Very knowledgeable about the car. I ended up buying a GV 70. I love it. They worked with me without the normal pressure of a dealer. It was a fabulous experience.

This was the best experience I have ever had in purchasing a new car. The process was very easy with no stress. Everyone at the dealership were great especially Lisa and Aaron. The car is fantastic - love Genesis. I would highly recommend this dealership to anyone.

I can't say enough about the team at Genesis Golden. The customer service experience is absolutely tip-top. Aaron has been a consummate professional, and gone the extra mile at every opportunity. Jose was fantastic as well. Love the brand. Love the dealership. Love the car. So glad I chose Genesis.

Staff very easy to work with-pleasant and knowledgeable, fair trade in value, can't wait for them to get in their new facility.

Excellent service. No pressure sales team. Excellent experience from start to finish.

Five thumbs up!

I recently purchased a vehicle from Genesis of Golden, and I couldn’t be happier with the experience! Aaron, my salesperson, was outstanding. From start to finish, he made the process incredibly easy and stress-free. He was knowledgeable, patient, and went above and beyond to ensure I found the perfect car for my needs. The entire team at the dealership was professional, friendly, and efficient. They explained everything clearly and made sure I was comfortable throughout the process. This was by far the smoothest car-buying experience I’ve ever had. If you’re looking for exceptional service and a seamless ...

Excellent service

I have gone through the car buying experience many, many times and it is probably one of my least favorite life activities. Genesis of Golden was fantastic and made the process seamless, efficient, and easy. Jose and Andrew were great to work with. I love my car!!


The valet service and actual service was five stars today. Although I live over an hour from the dealership, the valet arrived promptly, the service was completed, and the car returned all in the same day. The valet was efficient and pleasant, the service department sent a video with a review of my GV70, some additional work I requested was also completed. The service manager called to make sure we were in agreement with the additional work I requested. With the 36 month service it was all completed with no cost. Very pleased.

Our rep Lisa was fantastic. Very personable and knowledgeable about the vehicle. Very pleasant buying experience. The dealership in general was great. Friendly people. Definitely not pushy or anything like a stereotypical dealership. I would definitely recommend them to anyone.


I am not someone who regularly posts a review of a company on-line. However, this last month we purchased a vehicle from Genesis of Golden. Aaron Truong was our sales rep and did a great job. We loved that the the deal was very straight forward and there was absolutely none of the games that some other dealers play. The delivery was great and we love the car we purchased. ( a Genesis GV70, all electric). So two days after purchasing the vehicle we completely blew out the entire back glass window on our new Genesis. The new glass was ordered ...

Jovan was extremely helpful to me during my visit. He took the time to understand my needs and told what would occur in the service bay. Upon completion of the service, he came to find me in the waiting area, explained the service technicians findings and asked if I had any additional questions. Jovan proceeded to escort me to my vehicle to send me off. Very personalized service.

Worked with Lisa Stanley at the Golden Location. Very professional and helpful! Shopped the GV70 and GV80. Test drove the GV70. Very classy, powerful, well engineered vehicle. Great tech as well. It definitely achieves the Genesis goal of competing with the other luxury brands on the market.

It’s always great service at Genesis of Golden, Jovan is the best. He goes extra mile from scheduling maintenance and making sure service is done fast, and all my questions are answered. Last time I visited he even helped me out to secure my license plate - it got caught in a car wash and was splitting in half, so Jovan helped me out a lot by securing it and making sure it doesn’t break off my car. I greatly appreciate all help and care for my Genesis.

I had the most positive experience at Genesis of Golden. Lisa, my sales consultant was absolutely wonderful! She was so patient with me deciding on a vehicle. I am very particular and Lisa listened and accommodated all of my wants and needs. Christian was an absolute delight to work and talk with as well . They both really knew their stuff about their vehicles. I would highly recommend working with them!

My husband and I went to Genesis of Golden and had the pleasure of working with Lisa. Lisa was fantastic. She went above and beyond for us. We had not been car shopping in many years and Lisa made the entire process seamless, easy, and fun! We had a great time car shopping. Many laughs! Jose was amazing as well. Made the finance process super simple. We highly recommend Lisa & Jose. Thank you both. We love our GV80!

Excellent product and service. Aaron, Jose and Christian on top of their game. 5 stars

Definitely the best car buying experience we have ever had.

Perfection! Everyone was fantastic! Best car buying experience!

Lisa and Jose did a great job start to finish. We love our new gv70! The bar has been set high for future service needs 👍🏻

Worked with Aaron over the phone for a few weeks, finally made it in for a drive. Aaron was great at communicating, he was very responsive, followed up in a timely manner. Car was there and ready for a test drive…there was no BS, he was straight forward, explained the car and kicked us down the road for our test drive…although we chose not to buy the GV80 Coupe, it’s a great ride! Thanks for the help Aaron!


Excellent experience in purchasing a new Genesis. Christian and Aaron were fantastic! Both did an excellent job explaining all the features of the GV80. They sold us on the car. I would highly recommend this dealership. Very professional, straightforward, and very low pressure. We absolutely love the car.

Aaron and Jose made the buying experience Painless and pleasant. Great quality vehicles and amazing people. Highly recommend.

Jose and Lisa are amazing!!! They worked with us to find and make sure they had exactly what we wanted to purchase!!! They are friendly, professional and know their product! I would highly recommend anyone to Genesis of Golden!!! We LOVE, LOVE, LOVE our new vehicle!!!!😁


Exceptional Car Buying Experience! My partner and I visited this dealership given positive online ratings and boy did they live up to it! We can't say enough about the friendly and informative experience we had. From start to finish, the entire team—and especially Andrew provided top-notch customer service that far exceeded our expectations! Like many, we've avoided dealerships due to high-pressure tactics and feeling uninformed, but our experience was the complete opposite. Andrew was a true professional, making the entire process smooth, stress-free, and enjoyable! He also provided an in-depth education about electric vehicles, and Jose spent ...

Service on the car was quick. I like the video they make car showing what they did. And I drove home in a clean car!

Aaron was great!! He’s been very efficient with calling and text and checking in with us. I 100% would recommend Aaron and Genesis of Golden!! Very happy customer with my 2024 GV80!! Love it

Excellent service, not pushy, great first impression!

The process was very smooth and I had fun going through the process with Lisa and Jose. They went above and beyond even after the purchase by finding a shop to get my car vinyl wrapped a unique color. They were wonderful and I love my car.

Jovan Sisneros was very attentive, listened to my concerns and was very much focused on making sure the customer is happy.

Jose at Genises of Golden helped me purchase my dream car. This car is amazing its miles into smiles. Every mile I drive it puts a smile on my face.

Genesis of Golden is the best dealership I’ve ever worked with. The process was seamless and super easy from start to finish, and the staff, all the way from Christian to Jose to Lisa, was top notch. I highly recommend this dealership if you are looking to buy a car, either used or new. They will make sure you get exactly what you need. Kudos Genesis of Golden!! Your company knows how to do business!!

Quick turnaround and everyone was very pleasant

We had a great experience here! The employees (we worked with Lisa) are very helpful and knowledgeable.

The service department led by Ryan Melnick is the best I have ever experienced. Having been an Audi owner for years, this reminds me of how things used to be and should be, but sadly service for the German car brands in this area have deteriorated to the same level as the rest of the industry. They provide a truly exceptional experience.

I reached out to Aaron regarding my new Genesis G90, that was located in Golden Colorado even though I am currently in California. Aaron was amazing, he sent me a video walk through of the vehicle and he & Jose assisted me in making the purchase without Issue. The vehicle arrived to me in excellent condition and I am so pleased and I was even more pleased with her beauty in person. Thank you Aaron & Jose for making this across state line purchase so simple and easy for me!

Genesis recommended for me to take my car to Prestige Body Shop to get my front bumper fixed. My car has been there for over 30 days and now the insurance company took away my rental car. Prestige finally dropped off my car at Genesis today for the final calibration yet forgot to inform anyone or schedule anything. Luckly Lisa in Sales got Ryan in Service and he found the car and squeezed it into a packed schedule to help get me out of a jam and back on the road again. Thanks Lisa and Ryan for fixing other people's ...

My wife and I were recently looking for a GV70 with a specific configuration and color scheme. We weren't finding it in our area so we decided to expand our search. I ended up finding exactly what we were looking for at Genesis of Golden, several states and about 12 hours away. I reached out about it and had the pleasure of working with Lisa and Jose. They were extremely helpful, answered all of my questions quickly, and even sent multiple videos of the vehicle to make sure I could see everything before making the trip. They appraised my trade-in ...

We enjoyed our experience at Genesis of Golden. We worked with Jose and Andrew. They created a casual and stress free buying process. Everything was very straight forward without any pressure. We were not looking forward to the car buying process but we were pleasantly surprised by how seamless it was.

I can't say enough about the amazing service that I have received at Genesis of Golden. Both Ryan and Jovan have been instrumental in representing Genesis of Golden in the most positive professional manner. Whenever I go in, I am always greeted with a warm, friendly smile, and they go above and beyond to make sure that the service that I have received from the dealership is a plus. These two gentlemen are an absolute pleasure to work with, and the reason that I will continue to be a loyal customer of Genesis of Golden. On a scale of ...

Very easy transaction with extremely attentive and low pressure salespeople. We absolutely love our new Genesis GV80

Great people, great service. Car buying and service doesn't have to be terrible, Genesis of Golden proves it!

The guys went above and beyond to take care of my car. I always enjoy and appreciate the quality service they give.

Lisa and Jose facilitated my purchase of a GV70. A vehicle with specifications that I wanted was not in their inventory, but Lisa arranged a dealer swap and brought it over in only a few days, which was a pleasant surprise. Overall it was a transparent and easy process, and I couldn't be happier with the new, beautiful car! I look forward to working with them in the future for maintenance, etc.

Great service all around!

Genesis of Golden has great costumer service in sales and service departments. They have always taken the time to listen to what we wanted in a car and if we had any concerns or questions they are quick to answer.

The experience was easy and pressure free, I especially appreciate the lack of a "dealer fee" which is just BS language for extra dealer profit. The Genesis product is impressive and the dealer experience was was equally so. I would highly recommend Genesis of Golden and especially Lisa if you are looking for a new Genesis.

I couldn't be happier with the service and the automobile!


These guys take customer intimacy to the next level! I’ll be a lifelong Genesis customer, and will only work with Genesis of Golden going forward!

Serviced quickly and efficiently

I highly recommend Genesis of Golden. If you're looking to buy a Genesis, you'll be doing yourself a huge disservice by buying anywhere else.

We had a perfect experience with Genesis of Golden. Christian, the manager, was wonderful and even gave us an hour's tutorial on how to use our car. The service manager introduced himself. Jose took us through the lease paperwork and he was wonderful as well. Lisa Stanley was wonderful. She made our experience very pleasant and she’s offered several times to come by our home and go over things again with our car. We just found the whole experience easy and comfortable, no pressure, and very helpful for us older folks who are intimidated with this electric car. ...

The staff is very friendly and helpful. And they actually had the car with the package I wanted in stock. It’ll be a 5-star rating when the Genesis dealership gets their own space instead of a portable building in the parking lot. But still a great experience.

Lisa was the best! Very easy to work with.

While traveling cross country in our GV80 we noticed the mileage was nearing the 8000 mile mark for it's first service. We contacted Jovan who got us an appointment that minimized the disruption of our trip. Jovan met us when we arrived and the first class service began. 1) he got us a loaner car and recommended a place for breakfast 2)uppon our return told us our car was done and that it had been washed. 3) Gave us two more bottles of cold water for our trip. Jovan and the whole of the service department at Genesis of Golden are great.

I've bought my last 2 cars from the Planet/Genesis stores because of Jose here. Jose is the most upfront and honest person when it comes to what you're looking for and he takes pride in helping you get there! Cuts right to the chase, no haggling or up selling, just straight to what you want. I look forward to buying from this young man again!

Best car purchasing experience ever! Lisa was so genuine and helpful during my entire experience. Jose in finance was knowledgeable and extremely helpful. It was the best car financing experience I’ve ever had. I highly recommend Genesis of Golden !

I can't say enough about how great there service is there.. I've never been so pleased with dealing with a car dealership. There service team is the best I've ever dealt with. Great place.great staff

Mr. Jovan Sisneros was extremely helpful and professional, I couldn't have asked for a better service advisor 🙂

Just had my first oil change and recall service done. The valet service is a life changer. My valet today was Briseis, she was great, professional and right on time for pickup and delivery.